ONLINE RETURN POLICY:
Not happy with your purchase? Please contact us and we will be happy to help you! Returns are accepted on full priced merchandise that has NOT been WORN, ALTERED, OR WASHED with original tags attached within 30 days of purchase.
Returns will not be accepted on sale items.
1. All shipping charges are non-refundable.
2. ShopBanyanTree.com reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the thirty (30) day return period.
3. Contact us at 216.241.1209 or firstname.lastname@example.org for availability of desired exchange item(s).
4. Returns on special orders are not accepted.
5. Ship your return or exchange through an insured trackable carrier, as ShopBanyanTree.com cannot be responsible for lost or damaged packages
6. Refunds for ONLINE purchases will be issued to the original form of payment within five (5) business days of receipt of your return (Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from ShopBanyanTree.com. )
IN STORE RETURN POLICY:
Purchases made in store are can be returned with in 30 of purchases for Store Credit Only. Store credit does not expire and can be used in any location. Cash/credit card refunds are not issued. All sale items are final sale.