Returns/Exchanges

​Not happy with your purchase? Please contact us and we will be happy to help you! Returns are accepted on full priced merchandise that has NOT been WORN, ALTERED, OR WASHED with original tags attached within 30 days of purchase.

Returns will not be accepted on sale items.

1. All shipping charges are non-refundable.

2. ShopBanyanTree.com reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the thirty (30) day return period.

3. Contact us at 216.241.1209 or oders@shopbanyantree.com for availability of desired exchange item(s).

4. Returns on special orders are not accepted.

5. Ship your return or exchange through an insured trackable carrier, as ShopBanyanTree.com cannot be responsible for lost or damaged packages

6. Refunds will be issued to the original form of payment within five (5) business days of receipt of your return (Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from ShopBanyanTree.com. )